Technical Support

Got a problem you can't solve? Need an answer fast? Then stop wasting time with the manuals. You need Technical Support.

Make life easy - pick the brains of our Microsoft Access experts. Chances are they've already struggled through the problems you face now. And they now have the answers.

Types of support we offer:
Phone	To ensure rapid response to your needs. This helps keep support costs down. Telephone support is billed by the minute, subject to a minimum charge per call.
Site visit	Use when telephone support cannot resolve the problem or is unsuitable.
Video	We can create a computer based video on how to tackle your particular technical support problem. This comes in at a small premium but has many advantages. You'll see and hear an expert solve your problems and it can be played again and again to cement learning. Also, some support lends itself to demonstration more than verbal description.

Contact Details

Typical Support Questions

How do I recover my corrupt database?

I've lost my password. How do I get into the database?

Why are some of my records disappearing?

Why do some of my controls show #Name?

How do I refer to a subform from a main form?

Why do I get the error message "Recordset is not updatable"?

How do I "split" my database?

How do I sort my records by Last Name and then First Name?

How do I secure my database?